Device Diagnostics Software – The Ultimate ITAD Platform | CypherSoft
All-in-one mobile lifecycle platform

CypherSoft Online

CypherSoft's Device Diagnostics Software powers trade-in, repair, support and insurance services from a single cloud-based solution. Powered by AI diagnostics and workflow automation, CypherSoft Online helps mobile operators, retailers, recyclers and insurance companies scale faster while enhancing customer experience.

Three products, one connected ecosystem.

From bulk device processing to in-store diagnostics and a full self-service portal, our platform covers every stage of the mobile device lifecycle.

CypherSoft Online mobile lifecycle platform
Online

CypherSoft Online

An all-in-one mobile lifecycle platform. Deliver trade-in, repair, support and insurance services from a single cloud-based solution — powered by AI diagnostics and workflow automation.

CypherSoft Volume bulk device processing for recyclers
Volume

CypherSoft Volume

High-speed bulk device processing built for recyclers, refurbishers and ITAD providers. This Device Diagnostics Software processes thousands of devices efficiently, from secure wiping to automated diagnostics and reporting.

CypherSoft POS point of sale device diagnostics
POS

CypherSoft POS

Increase revenue and customer satisfaction at the point of sale, with tools for content transfer, secure erasure, device verification and diagnostics.

Industry Solutions

Unlock growth. Simplify operations. Support the circular economy.

Our solutions help you buy, sell, service and recycle devices more efficiently — whether you're managing in-store services, processing large trade-in batches, or verifying devices for resale.

Retailers and mobile operators using CypherSoft's device platform
01

Retailers & mobile operators

Faster service times and transparent device grading that build trust, loyalty and repeat sales.

Trade-in and refurbishment workflow on CypherSoft
02

Trade-in & refurbish

Streamlined trade-in workflows and certified data erasure for high-volume refurbishment.

Device Diagnostics Software running automated diagnostics for device repair centres
03

Repair

Automated diagnostics that pinpoint issues fast, reducing disputes and returns.

Verified device condition for insurance claims
04

Insurance

Verified device condition and secure processes that support claims with confidence.

Device recycling for the circular economy
05

Recycling

Extend device lifecycles and reduce e-waste with solutions built for the circular economy.

Enterprise device lifecycle management dashboard
06

Enterprises

Scale device lifecycle management across your organisation with one unified platform.

CypherSoft Services

Built for how you actually work.

Reach

Global reach

Our cloud-based platform can be taken into use anywhere.

ESG

Sustainability focus

Boost your ESG profile by reducing e-waste and promoting reuse.

Trade-in

Multiple trade-in integrations

Connect to local and global partners seamlessly, or select high-value devices for your own business.

Retail

Retail-ready

Offer new services and drive customer satisfaction in stores.

Web

E-commerce everywhere

Offer mobile lifecycle services across every channel, every moment, on your website.

SDK

Powered by SDK

Offer services to your customers directly inside your own mobile application.

Why choose us

Why choose our Device Diagnostics Software?

From individual customer transactions to large-scale operations, our solutions are designed to maximise efficiency, security and customer satisfaction — for mobile operators, retailers, recyclers, refurbishers, insurance companies, ITAD providers and enterprises alike.

One connected platform for every stage of the mobile device lifecycle — from first trade-in to final recycling.

Improve customer satisfaction

Attractive, retaining support, repair, trade-in and insurance services.

Streamline operations

Automate diagnostics, secure erasure and device verification across single or bulk workflows.

Increase revenue

Monetise trade-in, repair, support, insurance and content transfer services.

Scale confidently

Connect to an ever-growing partner network and launch new services in days, not months.

Boost ESG performance

Extend device lifecycles and reduce e-waste for the circular economy.

Protect customer data

Fully compliant, secure and auditable processes across every device lifecycle.

Our customers

Powering mobile device lifecycles worldwide.

From mobile operators and retailers to recyclers, ITADs and repair providers, organisations trust our Device Diagnostics Software to run circular mobile services across POS, e-commerce and service centres.

Why they trust us

Secure data erasure you can trust

Certified, tamper-proof wiping with continuous updates for new devices.

Fast, reliable performance

Built for high-volume environments where every second matters.

One platform for trade-in, support, recycling and insurance

Streamline every service in one unified workflow.

Quick and responsive support

Real experts who solve issues fast and keep your operations running smoothly.

A complete multi-channel solution

Seamless experience across in-store, online and app-based channels.

Prove impact

Cut e-waste, recover value and strengthen ESG performance.

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