Diagnostics

  • Fast and simple diagnostics process.
  • Identify phone SW and HW issues.
  • Extensive repair functions for apps and content management.
  • Full audit trail to verify and prove proper device handling.
  • Helps to avoid No Fault Found (NFF) returns and unnecessary repair centre deliveries.
  • No locked or stolen phones in your buyback pipeline.

RETAIL & TELECOM OPERATOR STORES

  • Avoid No Fault Found NFF
  • Solve phone issues quickly and increase customer satisfaction, avoiding unnecessary service breaks
  • Cost savings when the potential issues can be solved without repair

REPAIR

  • Fast and easy diagnostics to confirming the needed repairs
  • Reporting history provides confidence that the phone is fully functioning after the repair

RECYCLERS & TRADE-IN VENDORS

  • Fast and easy diagnostics can be carried out in multichannel to avoid intaking faulty phones (NFF)
  • Have confidence in the phone's full functionality during the resell
  • Provide more confidence to the customers

DIAGNOSTICS

Comprehensive Diagnostics

Diagnostics provides automatic and extensive mobile device testing, including device grading with minimum human interaction. It features fully automated, user-assisted test cases, and software analysis within 2-3 minutes per device. Diagnostics helps retail stores avoid No Fault Found returns and unnecessary repair center deliveries.

CONTACT US DIRECTLY

Cyphersoft Head Office

Main Office Number
+27 87 802 6651

Mobile Number
+27 82 898 4815

Fax Number
+27 86 536 2554

Email Address
info@cypher-soft.co.za

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