CALL US ON +27 87 802 6651 or +27 82 898 4815

Cyphersoft

CYPHERSOFT FOR
RETAIL &
E-COMMERCE

Grow Your Business

End-to-end trade-in, self-support, warranty & repair and insurance services, accessible via mobile, online & in-store.

The all-in-one platform takes less than 24 hours to launch your services and connects you to a circular economy with multiple partner integrations.

Trade-In

  • Take your trade-in service to the next level with optimized end-to-end processes & partner integrations
  • Independently create & customize trade-in experiences & processes
  • Increase profitability by using AI to reduce variance in device valuation
  • Attract consumers by offering the highest trade-in value through multiple trade-in vendors
  • Improve your conversion rate by providing consumers with immediate & guaranteed trade-in offers
  • Easily create innovative campaigns to drive consumer acquisition & retention for increased subscription sales & revenue
  • Further engage customers & boost device sales with OEM campaigns
  • Set your own dashboards for analytics & follow up on KPIs for continuous improvement

Campaign creator to increase subscription sales (ARPU)

Automatic device identification & AI-driven diagnostics

Data transfer & secure erasure

Automatic & customizable contract creation

Select your own trade-in prices or connect with an integrated trade-in vendor

Apply your existing device grading criteria or create a new one

Self-Support

  • Enhance your service experience to improve efficiency & increase customer satisfaction
  • Rationalize your support process by offering easy-to-use pre-screening tools for consumers
  • Provide immediate remedies & offer accurate service prices for your customers
  • Save costs by avoiding NFF cases
  • Increase brand loyalty with a useful self-support tool

Easy-to-deploy plugin for your website

Automatic device identification & AI-driven self-diagnostics

Track & continue support cases from other channels

Warranty & Repair

  • Optimize your warranty & repair services to increase customer satisfaction
  • Efficiently identify critical repair requirements & avoid NFF cases
  • Easily determine if a device is under warranty & verify eligible faults
  • Identify the need for repair on the component level & offer out-of-warranty component replacements
  • Connect with repair service providers to offer instant & accurate costs

Automatic device identification & AI-driven diagnostics

Connect with repair service providers

Provide immediate remedies to customers

Insurance

  • Connect with insurance service providers to generate new revenue opportunities within the same platform
  • Identify out-of-warranty devices & upsell insurance for new & refurbished devices
  • Create a campaign for regular device health checks to adjust insurance premiums

Improve service experience with automatic device identification & AI-driven diagnostics

Connect with insurance service providers

Establish a new sustainable revenue stream

CONTACT US DIRECTLY

Cyphersoft Head Office

Main Office Number
+27 87 802 6651

Mobile Number
+27 82 898 4815

Fax Number
+27 86 536 2554

Email Address
info@cypher-soft.co.za

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